span style="font-family:arial,sans-serif"span style="font-size:10.0pt"Do you enjoy talking on the phone and helping customers?nbsp; Do you like dealing with the latest and greatest cell phone technology? nbsp;Then jspan style="color:black"oin our hometown team as a strongCustomer Care Representative/strong and have the opportunity to work closely with our customers and provide them with an enjoyable NTW experience!/span/span/spanbr /
nbsp;br /
span style="font-family:arial,sans-serif"span style="font-size:10.0pt"We are seeking customer-oriented candidates to:/span/span
ul
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Receive calls, chats, and emails from customers and assist them with product and service questions and billing inquiries/span/span/li
lispan style="color:black"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"Collaborate with other departments to r/span/span/spanspan style="font-family:arial,sans-serif"span style="font-size:10.0pt"esolve product and service issues for customers /span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Assist sales associates with service and account issues/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Follow up with customers to ensure continued customer satisfaction/span/span/li
lispan style="color:black"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"Maintain a proficient knowledge of products and services/span/span/span/li
/ul
span style="color:black"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"Required Skills and Qualifications:/span/span/span
ul
lispan style="color:black"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"One year /span/span/spanspan style="font-family:arial,sans-serif"span style="font-size:10.0pt"of customer service, call center experience, or equivalent work experience/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"High School Diploma or equivalent/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Customer-focused attitude/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Strong communication and problem-solving skills/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Availability to work evenings, weekends, and some holidays/span/span/li
lispan style="color:black"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"Bilingual (English/Spanish) preferrednbsp;/span/span/span/li
/ul
span style="font-family:arial,sans-serif"span style="font-size:10.0pt"We proudly offer:/span/spannbsp;
ul
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Competitive pay and opportunity for monthly commission/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"A fun work environment/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"401(k) Retirement Plan with Company Match/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Health, Dental, and Vision Insurance/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Life, Dependent Life, and ADamp;D Insurance /span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Short and Long-term Disability Insurance/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Generous Paid Time Off/span/span/li
lispan style="font-family:arial,sans-serif"span style="font-size:10.0pt"Employee Discounts /span/span/li
/ul
span style="font-family:arial,sans-serif"span style="font-size:10.0pt"span style="color:#333333"How to apply:nbsp; S/spanubmit an online application at /span/spana href="https://www.nex-techwireless.com/job-application"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"https://www.nex-techwireless.com/job-application/span/span/aspan style="font-family:arial,sans-serif"span style="font-size:10.0pt" and send a current resume and cover letter to /span/spana href="mailto:ntwcareers@ntwls.com"span style="font-family:arial,sans-serif"span style="font-size:10.0pt"ntwcareers@ntwls.com/span/span/aspan style="font-family:arial,sans-serif"span style="font-size:10.0pt".nbsp; Nex-Tech Wireless is an EEO employer./span/span
