Part Time Customer Care Rep
Job Description:
Do you enjoy talking on the phone and helping customers? Do you like dealing with the latest and greatest cell phone technology? Then join our hometown team as a Customer Care Representative and have the opportunity to work closely with our customers and provide them with an enjoyable NTW experience!We are seeking customer-oriented candidates to:
- Receive calls, chats, and emails from customers and assist them with product and service questions and billing inquiries
- Collaborate with other departments to resolve product and service issues for customers
- Assist sales associates with service and account issues
- Follow up with customers to ensure continued customer satisfaction
- Maintain a proficient knowledge of products and services
Required Skills and Qualifications:
- One year of customer service, call center experience, or equivalent work experience
- High School Diploma or equivalent
- Customer-focused attitude
- Strong communication and problem-solving skills
- Availability to work evenings, weekends, and some holidays
- Bilingual (English/Spanish) preferred
We proudly offer:
- Competitive pay and opportunity for monthly commission
- A fun work environment
- 401(k) Retirement Plan with Company Match
- A path for advancement and growth
- Employee Discounts
How to apply: Submit an online application at https://www.nex-techwireless.com/job-application and send a current resume and cover letter to ntwcareers@ntwls.com. Nex-Tech Wireless is an EEO employer.
