FT Teller

Job Description: 

• Follows all bank financial and security procedures and regulations in the completion of duties; may open and/or close institution following established security guidelines.
• Maintains customer confidence, protects bank operations, and complies with confidentiality standards.
• Responsible for maintaining, balancing, and replenishing vault contents and preparing required cash reports.
• Through drive-up or lobby, receives checks and cash for deposit or pay out in accordance with the bank's policies, training and regulatory compliance.  Prepares required compliance reports.
• Counts and balances cash in automated teller machines and night depository.
• Prepares customers' transactions for processing through image equipment and issues receipts; accepts loan payments; processes cash advances.
• Prepares and reconciles daily teller line reports.
• Places holds on accounts for uncollected funds as necessary according to policy and regulation.
• Orders daily supply of cash, counts incoming cash, balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, or sells products or services such as prepaid cards, money orders, and cashier's checks.
• Seeks opportunities to promote products and services and makes referrals as required.

• Assists customers by answering questions and resolving problems.
• Performs other related duties as assigned by management.

• High School Diploma or equivalent.
• Previous banking experience preferred but not required.

• Commitment to excellence and high standards in customer service both in person and on the phone.
• Self-motivated, dependable, flexible.
• Accuracy and attention to detail.
• Strong organizational skills; ability to multi-task.
• Able to research and evaluate data to make informed decisions and solve problems.
• Strong communication skills.
• Proficient use of personal computer; working knowledge of Microsoft Office Suite.

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