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Night Audit - Front Desk

Posting Dates: July 16, 2023 to July 30, 2023

Job Description: 

div div div div div pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"We pay weekly./span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Ideally for 2-4 nights/week./span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"strongList of Duties: Night Auditor/strong/span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"We are looking for an Night Auditor to serve as our guestsrsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent#39;s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, wersquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests./span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily./span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"strongResponsibilities/strong/span/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Greets, checks in, and assigns rooms to guests/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Promptly and effectively deals with guest requests and complaints/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Answers phone calls and routes appropriately, take accurate messages, makes reservations, and uses upselling techniques as directed by General Manager or Sales Team/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Assists sales and marketing efforts as directed by General Manager or Sales Team/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Handles confidential information with high integrity/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Closing and balancing all room accounts./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Maintains accurate cash, accounting, and reservation records/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Responsible for all cash and credit card transactions so that drawers balance at the end of each shift/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Making adjustments or corrections to accounts as needed./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Preparing guest folios for Express Check-Out./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Investigating or analyzing out-of-balance situations./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"All guest service representative responsibilities/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Printing and distributing various computer audit reports./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Answers guest inquiries about area attractions, hotel services, directions, or reservations/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Conducts wake up calls as requested/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guestsrsquo; needs/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Records pertinent guest information and issues in the logbook for opening managers review/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Keeps communal areas and lobby clean/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Assists breakfast hosts in replenishing food or supplies and cleaning as directed/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Assists with laundry as directed/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Follows company policies and procedures/span/li /ul pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Note: Other duties as assigned by supervisor or management/span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"strongThe Guest Experience/strong/span/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Create an unforgettable hotel experience with unmatched customer service/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Attend all hotel required meetings and training/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Maintain high standards of teams personal appearance and grooming/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Maximize efforts towards productivity, identify problem areas and assist in implementing solutions/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Perform other duties as requested by management/span/li /ul pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"strongJob Requirements/strong/span/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Required:/span/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"High School Diploma or GED equivalent. Minimum of three months of hotel guest service experience or equivalent training and experience./span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Ability to work all weekends and holidays/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Preferred: Hotel front desk experience/span/li /ul pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"strongSkills/strong/span/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Interpersonal skills/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Guest service/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"An innate sense of urgency/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Adaptability/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Detail-oriented/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Proficient communication/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Ability to multitask/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Advanced experience with personal computers and related software applications/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Ability to read, write, and speak the English language/span/li /ul /div /div div pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Job Type: Part-time/span/p /div div pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Salary: $12.00 - $13.00 per hour/span/p /div div pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Benefits:/span/p pnbsp;/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Employee discount/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Flexible schedule/span/li /ul pnbsp;/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Schedule:/span/p pnbsp;/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"8 hour shift/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Holidays/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Monday to Friday/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Night shift/span/li lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Weekends as needed/span/li /ul pnbsp;/p pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Supplemental pay types:/span/p pnbsp;/p ul lispan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Bonus pay/span/li /ul pnbsp;/p /div div pspan style="color:rgb(89, 89, 89); font-family:noto sans,helvetica neue,helvetica,arial,liberation sans,roboto,noto,sans-serif; font-size:inherit"Work Location: In person/span/p /div /div /div /div

Categories: 

Hotel, Gaming, Leisure, and Travel