Bank of Hays is a successful, locally-owned community bank located in Hays, Kansas.nbsp; We proudly serve our clients with friendly, quality customer service and take pride in doing what is right for our customers, employees and stockholders. nbsp;Wersquo;re passionate about helping customers and the communities where we live and work.br /
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uEssential Duties and Responsibilities/u
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liProactively seeks ways to provide financial solutions to new and existing customer relationships in order to meet or exceed client expectations/li
liInterviews customers and is responsible for successful delivery of a range of banking products and services including opening accounts, account maintenance and enrollment in and maintenance of all digital bank services as well as providing ancillary banking solutions/li
liAccurately and efficiently prepares account documentation and opens the account on the computer system under time constraints while following proper procedures, complying with regulatory requirements and safeguarding against fraud/li
liAccurately and efficiently processes a variety of banking transactions such as opens new safe deposit boxes, assists customers with access, processes closed box requests; executes wire transfers of funds; processes ACH, merchant capture and mobile deposit files/li
liAnswers phone and greets customers; assists customers by answering questions and resolving problems/li
liAssists customers in all aspects of online banking/li
liMaintains customer confidence and complies with confidentiality standards/li
liEducates customers on emerging bank technology/li
liOccasionally participates in onsite visits with customers, community groups or events in order to promote bank products, services and brand/li
liReceptiveness to learn more as progression takes place/li
liPerforms other related duties as assigned by managementnbsp;/li
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uExperience and Qualifications/ubr /
College Degree preferred but not required.br /
Previous banking experience preferred but not required.nbsp;br /
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uTechnical Skills and Abilities/ubr /
Commitment to excellence and high standards in customer service both in person and on the phone.br /
Self-motivated, dependable, flexible.br /
High Degree of accuracy and attention to detail.br /
Strong organizational skills; ability to multi-task.br /
Able to research and evaluate data to make informed decisions and solve problems.br /
Strong communication skills.br /
Proficient use of personal computer; working knowledge of Microsoft Office Suite.nbsp;br /
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If you are interested in applying for this position, please submit resume` and application to:br /
Darla Braunbr /
1000 W 27th Stbr /
Hays, KS 67601br /
dbraun@bankofhays.com
